Malaysia's Trusted Platform Since 2018

About Us — Getting to Know RM99, Malaysia's Favourite Online Casino & Sports Betting Platform

RM99 was established with one clear goal: to be the most trusted, most complete, and most user-friendly online entertainment platform for Malaysians. From jackpot slots to Malaysia Super League Sports Betting, we're here for you every day, around the clock.

Since 2018
500,000+ Registered Members
100% Malaysia-Focused
1,000+ Games
30+ Sports Available
65,000 Daily Active Players
24/7 BM Support
0Registered Members
0Active Games
0Winnings Paid Out (MYR Million)
0Years in Operation

RM99's Mission, Vision & Commitments

This is more than a slogan — it shapes every operational decision we make at rm99, day in and day out.

Our Mission

To provide Malaysian players with a safe, fair, and enjoyable online entertainment platform – with the widest selection of games, the most seamless deposits, and genuinely helpful 24-hour customer service. rm99 exists to make your playing experience easier, more enjoyable, and more rewarding every time you log in.

Our Vision

To become the number one online casino and Sports Betting platform of choice for Malaysian players by 2027 – known not just for the breadth of our games, but for the trust, transparency, and genuine value we deliver to every rm99 member. We want every Malaysian player to feel that rm99 is their home in the world of online entertainment.

Our Commitment

Rm99 is committed to operating with full integrity – paying out winnings accurately and promptly, safeguarding member data with the latest encryption, providing fair and audited games, and fostering a responsible gaming culture across the entire rm99 community in Malaysia.

What Sets RM99 Apart from Other Platforms

Six key advantages that make rm99 the first choice of over 500,000 Malaysian players.

Malaysia's Easiest Deposits & Withdrawals

RM99 supports all major Malaysian payment methods — DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks. Deposits are credited within seconds and withdrawals are processed in 3 to 10 minutes. No hidden fees, no unnecessary hassle.

International Banking-Grade Security

All transactions and personal data for rm99 members are protected by 256-bit SSL encryption – the same standard used by international banking institutions. Your information – phone number, email address, financial records – is stored securely and is never shared with any third party without your consent.

Over 1,000 Games from the World's Leading Providers

Rm99 works with more than 12 internationally licensed game providers — Evolution Gaming, Pragmatic Play, NetEnt, Play'n GO, Microgaming, Playtech, JILI Games, and more. Every game you play at rm99 is a world-class product that has been independently audited and certified.

24/7 Malay-Language Customer Support

Rm99's Malay-speaking support team is always on hand to help you via live chat and WhatsApp. Whether it's a question about how to deposit, a technical issue mid-game, or an enquiry about bonus terms – we're here, and we understand exactly what you need as a Malaysian player.

Mobile Platform Optimised for Malaysia

Rm99 is built with a mobile-first approach because we know the majority of Malaysian players play on their phones. All games, all deposit and withdrawal functions, all account information – everything works seamlessly on a mobile screen with no dedicated app download required.

Commitment to Responsible Gaming

Rm99 is more than a company chasing profits — we genuinely care about our players' wellbeing. Our platform is equipped with self-control tools including deposit limits, loss limits, session time limits, and self-exclusion options for players who need them.

The Story Behind RM99 — From a Small Idea to a Platform Trusted by Over 500,000 Malaysian Players

The rm99 story began in 2018 – not from a large corporate office or a well-funded multinational, but from a very simple observation: casino players and sports betting fans in Malaysia deserved a better platform. One that understood most Malaysian players play on their phones, not desktop computers. One where deposits could be made via Touch 'n Go eWallet in seconds, not through a process that takes hours. One with customer support in Bahasa Malaysia that genuinely helps, rather than an automated bot recycling the same answers.

Rm99 was built from that very observation. A founding team of technology experts, user experience specialists, and gambling industry professionals came together to create something different — a platform genuinely built for Malaysia, not one transplanted from an overseas market and awkwardly adapted to fit. Every design decision, every payment method selected, every game provider we chose to partner with — all were put through the same question: is this the best choice for Malaysian players?

Seven Years of Proudly Serving Malaysian Players

When rm99 first launched in 2018, we had a few hundred games and a small but loyal member base. Seven years on, rm99 has grown into one of Malaysia's most recognised online entertainment platforms, with over 500,000 registered members, more than 1,000 active games, a Sports Betting platform spanning over 30 sports categories, and a support team available 24 hours a day, seven days a week. This growth didn't happen by chance – it's the result of hard work, an unwavering commitment to quality, and most importantly, the trust of Malaysian players who have chosen rm99 as their home.

The journey hasn't always been straightforward. The online gambling industry moves at a relentless pace — new technology, ever-evolving player expectations, and intensifying competition. Rm99 has navigated every challenge by holding firm to one fundamental principle: never compromise player trust. Every win, big or small, is paid out in full and without delay. Every technical issue is resolved promptly. Every piece of member feedback is taken seriously and used as a basis for improvement. This is the DNA of rm99 — unchanged from day one to this day.

RM99 and the Malaysian Online Casino Ecosystem

Rm99 operates within Malaysia's unique online casino ecosystem. Malaysia has a rich and diverse gambling culture – from serious baccarat enthusiasts and an active slots community, to a younger generation passionate about e-sports and Mobile Legends. rm99 understands this diversity and has built a platform that welcomes every type of player. An office worker in Kuala Lumpur spinning slots during their lunch break, an aunty in Kelantan playing online baccarat, a university student in Sabah placing bets on an MPL Malaysia match – they all have a place at rm99, and they all get the same quality experience.

One area rm99 takes extremely seriously is responsible gambling. We recognise that a small number of players may experience gambling-related difficulties, and we have no desire for our platform to be the cause of those problems. That is why rm99 invests in comprehensive self-control tools – players can set daily deposit limits, weekly loss limits, session time limits, and even activate a mandatory cool-off period away from the platform. These are not features we highlight just to look good – they are features we actively encourage players to use, because rm99 would rather have players who play healthily and for the long term than players who burn out quickly and stop.

RM99's Game Providers & Technology Partners

The quality of games at rm99 flows directly from the quality of our provider partnerships. rm99 works with Evolution Gaming for all Live Casino games, including baccarat, blackjack, roulette, and game shows such as Crazy Time and Monopoly Live. Pragmatic Play supplies the majority of our slots portfolio, including the hugely popular Gates of Olympus and Sweet Bonanza. NetEnt contributes world-class classic slots like Starburst and Mega Fortune. JILI Games is the exclusive provider behind rm99's fishing game collection, which continues to draw an outstanding response from players.

Every provider rm99 chooses to work with has one thing in common: they are all licensed, independently audited, and committed to fair play. rm99 has never partnered with, and never will partner with, any provider that does not meet the security and fairness standards we have set. This is a non-negotiable principle, because we know that the trust Malaysian players place in rm99 is the most valuable asset we have.

How to Contact the RM99 Team

Rm99 is always open to hearing from our members. Whether you have a question about your account, an issue while playing, a suggestion for improvement, or any concern at all – our Bahasa Malaysia-speaking support team is ready to listen and help 24 hours a day via in-platform live chat and email at support@rm99.link. We also have a dedicated feedback channel for players who wish to report responsible gambling-related issues – all reports are handled with complete confidentiality and professionalism.

Join rm99 today — register a free account, make your first deposit from as little as RM20 via DuitNow or Touch 'n Go, and see for yourself why over 500,000 Malaysian players have chosen rm99 as their trusted platform. We're not perfect, but we're committed to getting better every day — for you, the Malaysian players who have placed your trust in rm99 for seven years and counting.

RM99's Journey Since 2018

Seven years of growth built on the trust of Malaysian players.

2018
RM99 Official Launch

Rm99 started with a collection of 200 slots and a limited selection of live baccarat tables. At the time, deposits were only supported via standard bank transfers, but the vision to become Malaysia's leading platform was there from day one. The first members came from Kuala Lumpur, Selangor, and Johor.

2019
Malaysian E-Wallet Payment Integration

Rm99 was among the first platforms to support Touch 'n Go eWallet and GrabPay for casino deposits. Membership tripled within six months. The games library expanded to 500 titles with the addition of Evolution Gaming and Pragmatic Play.

2020
Sports Platform Launch & DuitNow Integration

Rm99's Sports Betting section launched with support for football, badminton, and tennis. DuitNow was added as a deposit method and quickly became the top choice among rm99 members. Total registered membership exceeded 100,000 for the first time.

2021
E-Sports & Fishing Game Launch

Rm99 added esports betting markets including Mobile Legends: Bang Bang MPL Malaysia and DOTA 2. The JILI Games fishing game collection launched and went viral among younger Malaysian players. Boost and ShopeePay were added as payment methods.

2022
Expansion to 1,000+ Games

Rm99 hit a major milestone when its game library surpassed 1,000 titles. Progressive jackpots were launched with ever-growing prize pools, and the Malay-language support team expanded to full 24/7 operations.

2023
Full Mobile Optimisation

Rm99 relaunched its platform interface with a comprehensive mobile optimisation overhaul. Load times were reduced by 40% and all games now run smoothly on mobile screens with zero lag. Total membership surpassed 400,000.

2026–2026
Latest Features Added & 500,000 Members

Rm99 launched the cash-out feature for Sports Betting, added Lightning Roulette and Double Ball Roulette tables, and reached 500,000 registered members. Daily active players now exceed 65,000. rm99 continues to grow as the number one trusted platform for Malaysian casino and sports players.

The Core Values That Guide RM99

These principles aren't just for show – they're how we operate every single day.

Integrity

Rm99 never questions legitimate winnings. Paid accurately, paid fast – every single time.

Transparency

The RTP for every game is displayed upfront. Bonus terms are stated clearly. No hidden catches at rm99.

Community

Rm99 players are more than just account numbers – they are a community we genuinely value and serve wholeheartedly.

Innovation

Rm99 is always looking to improve — new games, new features, and a better experience every single month.

Responsibility

Responsible entertainment starts with a responsible platform. rm99 takes responsible gambling seriously.

Excellence

Rm99's standards are uncompromising where it matters most: security, speed, and service.

The Team Behind RM99

Experienced professionals dedicated to delivering the best experience for Malaysian players.

Technology Team
Platform & Infrastructure

Experienced engineers who keep the rm99 platform fast, stable, and secure – 99.9% monthly uptime is our standard.

Support Team
Customer Service

Our Bahasa Malaysia-speaking support team is on hand 24/7. Our average response time is under 2 minutes for every enquiry.

Product Team
Games & Experiences

Specialists who continuously evaluate and add new games, and negotiate favourable terms with providers to maximise value for rm99 players.

Security Team
Protection & Compliance

Cybersecurity specialists who monitor the rm99 platform around the clock to ensure every transaction and player data remains fully protected.

RM99 Game Provider Partners

All games at rm99 are supplied by licensed providers that undergo independent auditing.

Evolution Gaming
Pragmatic Play
NetEnt
Play'n GO
Microgaming
Playtech
JILI Games
Habanero
Spadegaming
Red Tiger
Yggdrasil
Ezugi

Frequently Asked Questions About RM99

Answers to the most frequently asked questions about rm99 as a platform.

RM99 officially launched in 2018, founded by a team of seasoned technology and gambling industry professionals who saw an opportunity to build an online casino platform truly tailored to the Malaysian market. From day one, rm99's focus was on seamless deposits via local Malaysian payment methods, Bahasa Malaysia customer support, and a game selection relevant to Malaysian players — setting it apart from other platforms that simply adapt overseas products for the local market.

Yes. rm99 uses 256-bit SSL encryption for all transactions and personal data – the same security technology used by international banks. Member funds at rm99 are held in accounts kept separate from the company's operational accounts, meaning your money is always there and available for withdrawal at any time. In seven years of operation, rm99 has never failed to process a legitimate withdrawal request from any member.

Rm99's support team is reachable through several channels: in-platform live chat (available 24/7 with an average response time of under 2 minutes), email at support@rm99.link for enquiries that require a written response, and WhatsApp for quick assistance. All channels are staffed by a Malay-speaking team operating 24 hours a day, seven days a week, including Malaysian public holidays.

RM99 supports all major Malaysian payment methods: DuitNow (instant deposits processed in seconds), Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX via Maybank2u and CIMB Clicks. The minimum deposit is RM20, and rm99 charges no additional fees on any method. Withdrawals to an e-wallet or Malaysian bank account are typically processed within just 3 to 10 minutes.

RM99 provides a comprehensive set of self-control tools within every member account: customisable daily and weekly deposit limits, loss limits that block further betting once reached, session time limits that alert you when you've played for a set duration, and temporary or permanent self-exclusion options for those who feel they need a break. Rm99 also links to professional support resources for players who need additional help. Visit our Responsible Gaming page for full details.

Contact the RM99 Team

We're always here to listen, assist, and improve your experience.

Live Chat

Reach us directly via the live chat button inside the rm99 platform. Available 24/7 with a response time of under 2 minutes.

Email

Send detailed enquiries to support@rm99.link. Replies within 1 hour for urgent issues, and within 24 hours for general enquiries.

WhatsApp

For quick assistance in Bahasa Malaysia, WhatsApp the rm99 team — ready to help you from morning until midnight.

Complaints & Security

For account security issues, formal complaints, or reporting suspicious activity — our dedicated channels ensure swift action is taken.

RM99 Privacy Policy & Data Protection

All personal information, transaction records, and activity data you share with rm99 are protected by 256-bit SSL encryption and stored on secured servers. Rm99 does not sell, transfer, or disclose any member's personal information to third parties without your explicit consent. We adhere to all applicable international data protection standards across every aspect of our operations.

Read RM99's Full Privacy Policy →

Accepted Deposit Methods at RM99

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks

Join the RM99 Family Today

Over 500,000 Malaysian players have chosen rm99 as their preferred online casino and Sports Betting platform. Register free today, deposit a minimum of RM20, and start your gaming experience with us.

For adults aged 18 and above only. Please gamble responsibly.

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